Accessibility

Accessibility Statement

Effective Date: May 5, 2026

Partial Conformance — Actively Improving

Our Commitment

Loaf Support is committed to making our website as accessible as possible to everyone, including people with disabilities. We are a small, home based bakery operating in San Marcos, Texas. We believe everyone should be able to browse our menu, learn about our ingredients, and place an order with dignity and ease.

We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the international standard for digital accessibility.

Current Status

This website is partially conformant with WCAG 2.1 Level AA. Some content does not yet fully meet the standard, and we are actively addressing the gaps outlined below.

✅ What works well today

  • ✓ Semantic HTML structure — Pages use proper headings (h1–h4), lists, and landmark elements (nav, main, contentinfo) for screen reader navigation.
  • ✓ Forms have labels — The order form uses <label> elements and aria-label attributes on interactive controls.
  • ✓ Language declared — All pages include lang="en" for proper screen reader pronunciation.
  • ✓ Responsive design — The site adapts to different screen sizes, including tablets and phones, without loss of content.
  • ✓ Keyboard navigation — Core navigation and form controls are reachable via keyboard (Tab, Enter, Arrow keys).
  • ✓ Focusable controls — Buttons, links, and form inputs receive focus and can be activated without a mouse.
  • ✓ Accessible ordering controls — Pickup dates use labelled radio buttons, and loaf quantities use labelled number inputs with named increase/decrease buttons and exposed minimum, maximum, and current values.
  • ✓ Order form error recovery — Order errors appear in a summary and beside the relevant step; the first field that needs attention receives focus without clearing entered information.
  • ✓ Order status announcements — Loading states, cart changes, order errors, reservation success, and asynchronously loaded confirmation details update ARIA live regions.
  • ✓ Order-flow focus visibility — The order and confirmation pages provide a visible, high-contrast focus indicator for keyboard users.
  • ✓ Descriptive link text — Navigation links clearly describe their destination.
  • ✓ Images with alt text — The site logo and key images include alternative text descriptions.

⚠️ What we're working on (known issues)

  • ✗ Skip navigation outside checkout — The order and confirmation pages now include skip links, but other pages still need a way to bypass repeated navigation.
  • ✗ Focus indicators outside checkout — The order and confirmation pages now have consistent visible focus, but some interactive elements elsewhere on the site still need the same treatment.
  • ✗ Color contrast — Some text on light cream backgrounds may not meet the WCAG AA contrast ratio of 4.5:1. We are reviewing our color palette.
  • ✗ Product images — Product photos loaded dynamically from our menu may lack alt text in all cases. This depends on what the baker uploads.
  • ✗ ARIA landmarks — While native HTML landmarks are used, we do not yet supplement them with ARIA roles for complex regions.

What We're Doing About It

We are a very small team, but accessibility matters to us. Here is our roadmap:

  • Short-term: Extend checkout’s skip-link and visible-focus treatment to the rest of the site and fix color contrast issues on key text.
  • Medium-term: Ensure all dynamic product images have reliable alternative text and improve landmark consistency across complex regions.
  • Ongoing: We test changes manually with keyboard-only navigation and will seek feedback from users who rely on assistive technology.

We are committed to treating this as an ongoing effort, not a one-time fix.

Compatibility with Browsers and Assistive Technology

This website is designed to work with modern browsers (Chrome, Firefox, Safari, Edge) and operating system screen readers (VoiceOver on macOS/iOS, TalkBack on Android, and NVDA on Windows). We have not yet completed testing with JAWS or older browser versions.

Technical Specifications

We rely on the following technologies to make the website accessible:

  • HTML5 — Semantic document structure
  • WAI-ARIA — Used for some interactive controls (aria-label, aria-expanded for mobile nav)
  • CSS — Responsive layout that adapts to viewport size and zoom
  • JavaScript — Client-side interactions (cart, form submission) that aim to preserve keyboard operability

External Content

Our website embeds Google Fonts for typography. Google's font service may set a cookie and collect limited analytics data. We chose Google Fonts for legibility across devices. You can read Google's accessibility documentation at policies.google.com/privacy.

Feedback

We welcome your feedback. If you encounter any accessibility barriers on loafsupport.com, please let us know. We will respond within 3 business days.

Email: loafsupport@gmail.com
Response time: We aim to respond within 3 business days and will work to resolve issues as quickly as possible given our size.

Formal Approval

This accessibility statement was prepared by the owner of Loaf Support and is reviewed whenever the website undergoes substantial changes. It was last updated on July 16, 2026.

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